Omega Psi Phi Cowboy hat with sewn-on embroidered shield patch. Available in tan and black. One size fits most.
Return Policy
We are happy to provide a refund, exchange, or store credit for hats that don't fit properly if the following conditions are met:
Return Window: Returns must be initiated within 7 days of the purchase date.
Product Condition: The hat must be in its original, unworn, and undamaged condition, with all tags attached and original packaging included.
Return Process: Contact Customer Service: Please contact our Customer Service team at info@queessentials.com or (908) 738-1117.
Return Shipping: Customers are responsible for the cost of returning the item.
Refund: Within 48 hours of receiving the returned hat, a refund will be issued to the original payment method.
Exchanges: If you would like to exchange the hat for a different size or style, please do not hesitate to contact our Customer Service team. We will guide you through the exchange process.
Store Credit: If you prefer to use the funds for a future purchase, a store credit will be issued.
Exceptions: This return policy does not apply to discounted or final sale items.
